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Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Laconia, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of The Lakes Region today at (603) 527-2518 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How Can I Eliminate the Smell of Smoke After a House Fire in Laconia?

5/12/2020 (Permalink)

Bubbled and smoked up ceiling after a kitchen fire. Our team at SERVPRO of The Lakes Region is at your service when disaster strikes.

SERVPRO Can Help Eliminate the Smell of Smoke After a Fire in Your Laconia Home

A house fire does not mean that you need to lose all your worldly possessions. If you act quickly, you stand a good chance of salvaging your personal belongings before smoke, soot, and extinguishing agents cause permanent damage. As you attempt to restore your property, you face pivotal decisions, and relying on the guidance of a professional service can help you make the best choices.

In Laconia, fire damage is a specialty of our SERVPRO team. Whether there is damage in one part of your house, or it reaches throughout the whole structure, our team applies its knowledge and experience in developing a restoration plan suitable to your needs. Most fires require us to remove soot and debris, as well as extract water left behind by firefighters and extinguishing agents. You can reach us around the clock to kickoff the restoration process and minimize your loss of time and money.

Are aroma diffusers enough to eliminate smoke odor?
Many homeowners attempt to mask the smell of smoke by using air fresheners, aromatic diffusers, and other scented products. Products available at your local grocery store help keep your home smell fresh and clean, but they are often insufficient to counteract the foul smell left behind by a fire. SERVPRO technicians utilize different techniques and equipment to rid your home of the odor, including some of the following:

    •    Ozone generators- this portable equipment lets us clean your air by oxidizing smell molecules and eliminating them.
    •    Deodorant pellets- industry-grade pellets can be placed around your home, including in the attic and within insulation, to counteract the smell left behind by the fire.
    •    Fogger- foggers allow us to spray deodorizing solutions in a mist that settles on all surfaces, including hard-to-reach corners and crevices.

Our team at SERVPRO of The Lakes Region is at your service when disaster strikes. Call us at (603) 527-2518 and let us work for you until your home looks “Like it never even happened.”

For more about Laconia click here.

How do I Clean My Laconia Home After a Flood?

4/28/2020 (Permalink)

standing water on floor of home Floodwaters invaded this home. SERVPRO restored the home to it's preloss condition.

Your Laconia Home Can be Clean Again with the Help of a Professional Service

Flooding in your home creates different issues, including the displacement of your family, sifting through your belongings, and developing a restoration plan. As much as friends and family try to help you, there are some aspects of the cleanup process that only a professional restoration crew can address.

In Laconia, flood damage restoration is our specialty. Our SERVPRO crew is readily available to arrive at your home as soon as the area is safe. While careful of the environment and any potential hazards associated with it, we assess the scope of the damage and take steps to clean, sanitize, and disinfect your home. 

Is removing water all I need to do after flooding in my home?

Removing water is an essential part of restoring your home, but it is insufficient. Floodwaters carry a variety of bacteria, debris, and microorganisms that can pose a health hazard to your family. Our team wears personal protective equipment to avoid direct exposure to bacteria as we navigate your home. If possible, we set up a clean perimeter and use it as a staging area to avoid cross-contamination and separate clean items from those affected by the flood. To initiate the process, we extract water by using pumps, dehumidifiers, and air circulators, among others. Sanitizing and disinfecting is essential in protecting you as well, which is why our SERVPRO team applies its expertise by using one or several of the following techniques-

   Application of EPA approved cleaning solutions.

   Thermal fogging

   Ultra-Low Volume Foggers

The ultimate goal is to safely return your home to mint condition while minimizing your loss. During this process, it may be necessary to remove items from your home that are no longer safe due to their exposure to floodwaters. Our SERVPRO crew assists in these decisions by providing our expert advice.

You are not alone after experiencing flooding in your home. SERVPRO of The Lakes Region is available by calling (603) 527-2518. Invite us into your home and let us leave it "Like it never even happened."

More about Laconia.

What's the Best Way to Clean After a Fire Occurs in Laconia?

4/24/2020 (Permalink)

House Fire Our professionals have state of the art equipment to clean up and restore your home so you can return safely after a fire.

Have a Knowledgeable Team by Your Side With the Experience and Tools to Help you.

Laconia is unique, with major bodies of water on either side and Opechee Bay right in the middle of town. Our location makes for a wealth of water sports year-round. It is a great place to live, but residents still have to deal with damaging threats from storms and, especially, fires.  

Fire damage in Laconia can run the gamut from smoke and soot particles left on surfaces to charring, scorching, and other, direct, physical damage. Much of what SERVPRO response teams clean and restore after a fire is the structure and its components. 

A home’s structure is not just the walls, frame, and the roof. It also includes doors, windows, floor coverings, and more. Structural components include items such as the light fixtures, cabinets, and the heating and air system. Quickly cleaning off the soot and other particles left behind after the fire can reduce and even prevent damage. 

For cleaning, our teams have two methods: Washable and Non-Washable. Washable involves using a water-based cleaner on materials that do not damage the surface, i.e., marble or stone countertops. The Non-Washable method is for materials that would suffer further damage if they get wet. That includes paper items and drywall. 

With the Washable method, SERVPRO restoration teams can also use more intense cleaning actions like agitation. That means using stiff brushes and even power tools to force the cleaning agents into the surfaces strong enough to support the action. 

With the Non-Washable method, materials also require a less intensive method of removal. After applying a powdered cleaner to combine with the smoke and soot particles, team members use soft brushes, dry sponges, and cloths to wipe down the surfaces. Cloths and sponges are also very useful for wiping down kitchen cabinets and glass surfaces, especially light fixtures. 

For SERVPRO of The Lakes Region, each home is not just a job. Each one is a privilege and opportunity for our teams to help people here, Belmont, Franklin, and Tilton restore their residences to their pre-fire condition. If you have suffered through a fire, or simply want more information, call us today at (603) 527-2518. We are here for you. 

Find more about Laconia.

How Do I Reduce the Risk of Pathogens in My Laconia Business?

4/14/2020 (Permalink)

close up of virus cells on a blue background To disinfect, SERVPRO uses products that meet EPA’s criteria for use and are appropriate to disinfect different surfaces where germs congregate.

Call SERVPRO of The Lakes Region for IICRC-Certified Cleaning Services!

Many businesses are worried about the spread of illness right now and for a good reason. Measures such as social distancing and paying particular attention to handwashing have been encouraged. They are measures to slow viral spread, but they may not always be enough.

Wondering what else you can do? SERVPRO of The Lakes Region works with essential businesses around their schedule in Laconia to ensure the health and safety of employees and customers. 

How can SERVPRO help out at my business? 

  • Identifying Touchpoints: Our expertly trained technicians can identify touchpoints in your business - places more likely to come into contact with human hands. Examples include entry doors, light switches, drawer pulls, and bathroom faucets. 
  • EPA-Approved Cleaning Agents: Environmental Protection Agency or EPA-registered antimicrobial products do not make effectiveness claims against pathogens unless the agency has examined data to support the claim and approve the label. Here at SERVPRO, our technicians use EPA approved cleaning products to help reduce the spread of pathogens. 
  • Deep Cleaning: Many people associate the term "spring cleaning" with this time of year. We do offer a one-time service option, but we deliver a deep cleaning service, to provide that extra peace of mind.

If you would like to talk to us about how we can help clean your business, do not hesitate to call us. Reach out to SERVPRO of The Lakes Region by dialing (603) 527-2518. 

To learn more about Laconia, click here.  

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

What Can I Do When Fire Damage Threatens the Bottom Line of My Laconia Business?

4/12/2020 (Permalink)

fire causing damage Contact SERVPRO of the Lakes Region at (603) 527-2518 to see how we can help your business.

Laconia Business Owners Often Reach Out to SERVPRO to Restore Their Commercial Site—We Can Help You

A property manager may require emergency fire restoration services at any point of the year. Restaurants, cafes, or other food outlets are among the most popular businesses to suffer from fire damage in Laconia. However, lighting, electronics malfunctions as well as wiring issues can also lead to a fire loss scenario.

What do fire restoration services cover?
The fire department can extinguish the initial flames and contain the damages. But it is fire restorers that can help get your business back to its preloss condition by performing the cleanup, debris removal, fire restoration, and smoke or odor control. Our company has a litany of experience working with Lakes Region businesses and helping them get back on their feet with a minimum loss of revenue.

What Aspects of Restoration does your service cover?

    •    Fire Cleanup
    •    Debris Removal
    •    Cleaning
    •    Smoke odor control

When can we get to work?
After the fire department extinguishes a commercial property fire in Laconia, you should wait to receive an all-clear from fire marshall before entering the property. In high temperatures, many noxious gases, as well as chemicals, release into the surrounding atmosphere. These can be harmful to ingest, while monoxides and other fire gases can be exceptionally dangerous to your health. These gases usually disperse shortly after the event, but what is left behind is significant blackening, soot deposits, and smoke residues.

How can we prevent further losses occurring during emergency mitigation services?
In cleaning up a fire in your business, one method SERVPRO use is to light dry vacuum soils and soots. Dry and wet soots differ in their relationship to the surface. Some soot bond with the surface and become challenging to remove. By removing any surface-level soots, we can ensure that wet cleaning or sponging does not push loose soots into surfaces and cause further harm. Stubborn soots often respond to chemical action or, in severe cases, cutting techniques like sandblasting, which remove both soot and surface layers altogether.

What are restorable contents?
Fire loss scenarios are categorizable by salvageable and non-salvageable goods. Our restorers have to navigate a tricky equation when making choices about commercial contents. Being able to delineate between is restorable, and what is not is a fundamental part. But equally, the cost of restoration, as well as the time frame, are considerations. A commercial storage warehouse, for example, may require restoration of items of storage. Equally, a retail store may need to scrape large amounts of stock since the costs and timeframe of restoration may be too lengthy.

How do we dispose of non-restorable contents?
The job of commercial fire debris removal here in Laconia requires an intimate knowledge of restoration principals and technology. We operate with national-scale infrastructure, which allows our restorers to use technologies like Esporta washing, Ultrasonic contents cleaning as well as in-house dry cleaning. We are also capable of mobilizing skips and significant transits to transport non-salvageable waste from your business. Our mantra is to restore rather than replace items wherever possible to the benefit of the businesses that we work within this community.

Is fire debris toxic?
Fire debris can often be toxic or have a specific set of disposal guidelines. Our fire restoration technicians are well-versed in the different types of materials and the disposal they require. We can offer sizable human resources for small businesses as well as much more extensive operations. At SERVPRO, we understand how temporary closure can influence your bottom-line, working quickly, and efficiently to ensure the loss of revenues is minimal.

How can we help you with structural cleaning?
Property managers need to provide safe, secure, and sanitary conditions for their workforce at all times. Often a property management disaster like a fire can throw up challenges for both the business and the workforce. Frequently these challenges are beyond the scope of your employees to fix, and you may need to bring in professional restoration services. Businesses at particular risk of fire, such as factories and food outlets, should make sure that their insurance program covers sudden emergencies.

What can we do to get rid of unpleasant odors?
Nothing turns customers away more than unpleasant odors. Combusting materials release various gases into the surrounding area. In an enclosed area, like commercial property, these odors are likely to get trapped and require professional odor removal. All odors dissipate naturally over time, but for many businesses, these timescales may affect revenues or their reputation.

Odor control frequently relies on rapid air-exchanges. Even when using water-based deodorants, odor control technicians need to exchange indoor and outdoor air up to fifty times before it is safe for the business to re-open. We can mobilize and deploy industrial vent box fans, which can help to perform the necessary air exchange. Where natural ventilation may be tight, we can use large exterior dehumidifiers or air scrubbers to ventilate the area effectively.

What devices do we use for odor control?

    •    Air scrubbing
    •    ULV Fogging
    •    Misting
    •    Odor Control Pellets
    •    Box Fans and Venting Equipment

The impacts fire can have on your business are manifold, and you need a restoration service with the human resources, equipment, and experience to perform a timely restoration. Contact SERVPRO of the Lakes Region at (603) 527-2518 to see how we can help your business.

For more about Laconia click here.

Some Ways to Avoid Storm Damage in Laconia

3/31/2020 (Permalink)

water damaged carpeting When your home is facing flood damage, a quick reaction is definitely necessary. Contact team SERVPRO to provide essential remediation services.

Restoring the Flooring in a Laconia Residence Post-Flood Damage

The floors inside your Laconia house take a lot of wear and tear under normal, everyday use. Disasters like flooding can ruin them. SERVPRO uses highly effective methods to mitigate damage and make restoration work possible. We return things to preloss condition so your home becomes dry and free of hazards again.

Not only do the floors in your house become filthy when homes in Laconia sustain flood damage, but they can also become weak. Weak spots in the floor can collapse under any added weight. We use machines to dry out the structure, as well as smaller devices to measure and track how quickly your property becomes dry. Our devices show us areas that fail to respond as expected so we can make adjustments.

Many floor covering types, particularly carpet, become too dirty and inundated with pathogens, silt, and odors for even the most intensive efforts. The increased expense of cleaning, repairing, and drying these items too often becomes more expensive than available replacement flooring options. Many coverings on your floor can trap flood water underneath and cause mold and rot to set in and begin deteriorating damage. Such damage can cause weakness as well as uneven floors (a serious tripping hazard) and also generate pungent odors.

When SERVPRO has all of the damaged floor coverings removed, we rinse the area with clean running water. We use this to push any small-sized debris out, and also strip the area of silt and pathogens. When salt water is involved, this needs done to remove as much salt as possible. Salt and other minerals can eat away at the lignin, the natural ‘glue’ that binds wood cells together. Clean water effectively rinses these deposits out of the affected area.

Restoring floors to a clean condition includes spraying them with a topical disinfectant. We often reapply this after the floor becomes completely dry again, but before we reinstall new flooring. For those in areas likely to experience flood damage in the future, we can explain which types of flooring perform best under such conditions. This can help reduce overall restoration costs in the future, often without adding any significant expense to the current restoration costs.

SERVPRO of The Lakes Region also serves Belmont, NH, Franklin, NH, and Tilton, NH, when flood damage and other disastrous situations affect residential and commercial properties. Call (603) 527-2518 to reach experts who can protect and restore your floors.

Click here to learn more about Laconia.

Eliminate Commercial Water Damage In Laconia

3/5/2020 (Permalink)

Appliance Store SERVPRO of The Lakes Region aids businesses with mitigation response that is Faster to Any Size Disaster.

SERVPRO Eliminates Commercial Water Damage From a Laconia Appliance Store

Large retail spaces are easy to pack with beautiful show areas for your products and services. However, when water damage occurs, these displays can also prove to be vulnerable to saturation and damage that can be difficult to mitigate with the tools you currently have available. Fortunately, there is a team that can help.

If your Laconia retail space has suffered commercial water damage from pipe leaks, appliance issues, or structural damages, SERVPRO technicians are ready to clean the mess and restore your facilities to their preloss condition. This team's focus is on using cutting-edge tools to monitor affected spaces and carefully restore them so that you can minimize replacement costs while maximizing the safety of your business. SERVPRO is available 24 hours a day, seven days a week to assist you.

Cleaning Your Ceiling Tiles
Plumbing or HVAC failures can often cause ceiling tile leaks that not only damage tiles but also saturate surfaces below. Cleaning keeps your storefront looking bright and clean and allows you to inspect the ceiling for potential water damage.

    •    Take care to cover or move inventory below the tiles and remove tiles from the ceiling grid to clean them.
    •    Vacuum vents, corners, and near light fixtures if possible. A dusting attachment is especially helpful for this job.
    •    Wash the tiles with a solution of 10 parts water and one part dishwashing soap. Swab them with a wet sweeper. Avoid over-wetting the tiles, which can warp and damage them.

SERVPRO's Drying Process
SERVPRO technicians use centrifugal air movers and commercial grade dehumidifiers to address water damage. Air movers require careful placement and calculation, typically one every 150 to 300 square feet of affected surface area, to pull up moisture from surfaces effectively. Dehumidifiers catch this air and isolate the water using a variety of mechanisms, such as silica gel or refrigerant coils, depending on the material. This condensation can then be collected and safely removed from your property while the dehumidifiers put out warm, dry air.

SERVPRO of The Lakes Region aids businesses with mitigation response that is Faster to Any Size Disaster. When disaster strikes in your commercial facilities, you can call (603) 527-2518 for rapid cleanup that can begin in as little as four hours.

For more about Laconia click here.

We Have The Specialized Equipment To Restore Your Belmont Home After A Fire

2/27/2020 (Permalink)

A kitchen covered in soot and smoke damage after a fire disaster We use our hydroxyl generators and thermal fogging to eliminate the odors in your home caused by a fire. Call us right away to prevent further damage.

Addressing Fire Damage in a Belmont Kitchen

Every year in the United States, public fire departments respond to an average of over one million fires. However, kitchen fires go vastly underreported despite the damage that soot and protein residues can do to structures and appliances. Worse still, exposure to moisture can make soot residues acidic, which further corrodes metals and plastics in your kitchen. 

If your Belmont home's kitchen needs fire damage mitigation after a cooking fire, the experienced restoration technicians at SERVPRO are always ready to mitigate damage and remove odors and residues within hours of your call. Even a small stovetop or oven fire can cause long-term problems that can affect the comfort of your home. These IICRC (Institute of Inspection, Cleaning and Restoration Certification)-certified pros strive to minimize losses so that you can enjoy cooking in your home as usual. 

Understanding Protein Fires

Protein fires are a type of disaster that results from burning protein-enriched fibers like beef, fish, or chicken. These fires do not often produce lots of visible smoke and instead release a fine mist of low-burning animal fats and proteins that settle on surfaces and leave a strong and unpleasant odor. 

Common locations for protein residue after a fire include:

  • Stovetops, range hoods, and cabinetry
  • Ventilation and insulation
  • Nearby pantries and closets
  • Fabrics and other porous surfaces
  • Ceiling tiles, paint, and wallpaper

SERVPRO Removes Odors & Protein Residues

SERVPRO technicians can use specialized cleaners for protein residues called enzyme digesters, which break down proteins into carbon dioxide, water, or water-soluble byproducts that lose their odorous quality and dissipate into the air. Insoluble protein residues are converted to simple, soluble materials that can then be absorbed and digested by the enzymes. 

Odors throughout the home can be addressed with a variety of other tools, including odor counteractant beads, which are carefully implemented in the air intake portion of your heating or cooling system. The counteractants in them travel along air currents in the vents to spread pleasant scents like cherry or cinnamon through the home. 

SERVPRO of The Lakes Region ensures that your kitchen looks, "Like it never even happened." For rapid disaster mitigation, you can call (603) 527-2518.

See more about Belmont.

Why Professional Remediation is Necessary for Water Damaged Carpet in Laconia Homes

2/20/2020 (Permalink)

two girls lying on carpeted floor Did a water loss event impact your carpeting? Call SERVPRO for fast and efficient remediation.

Water Damage and Cleaning of Your Laconia Carpets

Dealing with the fallout of a pipe burst in your home is a multistep process. Drying is only part of the process; It is crucial to also thoroughly clean impacted areas to mitigate secondary damage such as dangerous mold infestations, or stained carpets. 

If your carpets sustained water damage in your Laconia home, it is essential to clean them using the proper methods, so they are not damaged further. If you try to clean your carpets using the incorrect way or product, you run the risk of doing more harm than good, potentially shortening the life of your carpet.

When determining a cleaning plan for your carpets, SERVPRO technicians take into consideration the type of carpet you have including, fiber type, style of the carpet, the propensity for color bleeding, type and level of soiling, and any preexisting issues. It is crucial to consider problems such as the age of the carpet and the condition of the water damaged carpet. For damaged or weakened carpets, technicians use less aggressive methods of cleaning and avoid using a shampoo brush if there areas or seams exist. 

There are several tests that technicians use to determine the appropriate course of action, including the fiber burn test identifying whether the fiber is natural, which does not melt but turns to grey ash, or a synthetic fiber that melts and turns to hard black ash. Typically, most household carpets are synthetic fibers like polyester, acrylic, or nylon. Knowing the make-up of your carpet allows technicians to determine appropriate cleaning products. 

One of the most significant factors in carpet cleaning is the type and amount of the soil residue. Oily-soils such as those found near a kitchen generally need oil-based products to clean the carpets effectively. Water-soluble soils require water-based products. If the carpet has both types of soil, technicians attack the predominant soil first. SERVPRO produces water-soluble solvents that can be added to oil-based cleaning products when both kinds of soil are present. It is also essential to consider the level of soiling; if the carpet is only dirty at the fingertips, it won't need the same level of cleaning or heavy-duty products as if the soil is through to the base of the carpet. 

Contact SERVPRO of The Lakes Region 24/7 at (603) 527-2518 for assistance with carpet cleaning or any other type of water damage. We're Faster To Any Size Disaster. 

More about Laconia.